GNGTS 2014 - Atti del 33° Convegno Nazionale

developing technologies, but also about developing a community of practice where knowledge can be created, shared and criticised. New collaborative technologies have allowed CoPs to become virtual transcending space and time. Virtual Communities of Practice (VCoPs) are developed from the more established concept of CoP (Tickle et al. , 2011) and, without excluding face-to-face meetings, rely primarily on information and communication technologies (ICT) to connect their members (Dubé et al. , 2006). As a consequence of these characteristics, the number of VCoPs has grown progressively in domains such as education, engineering, management, and health (Campbell et al. , 2007). With the objective of improving the sharing of knowledge related to best practices and lessons learned within the European emergency preparedness for disasters, a VCoP has been established during the development of a project funded by the European Commission. The VCoP groups a number of experts with experience in natural disasters from different levels in the crisis management hierarchy and countries of Europe. The interaction of this VCoP takes place face-to-face, through disaster scenario based workshops, and online, through a wiki based technological platform. It was agreed that the project has succeeded in fulfilling its objectives by creating an embryonic community of multidisciplinary users, collecting valuable initial data and developing the tools that will help to facilitate an efficient learning and sharing process. Acknowledgements. This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 312497. A special thanks to the following experts who participated to the workshops, as member of CoP, and contributed to highlight the after crisis lesson learnt in Italy and to recommend best practices and guidelines: Alessandro Rebez (National Institute of Oceanography and Geophysics); Luca Rossi (National Civil Protection); Carlo Glisci (Regional Civil protection, Basilicata); Ciro Bolognese (Italian National Fire Department); Stefano Grimaz (Safety and Protection Intersectoral Laboratory - University of Udine); Aurelio Dugoni, Concetta Mattia (Pubbliche Assistenze, Italian Associations - ANPAS). References Boin, A., t’Hart, P., Stern, E. and Sundelius, B. (2005). The Politics of Crisis Management. Public Leadership under Pressure. Cambridge: Cambridge University Press. Campbell M., P. Uys. (2007). Identifying success factors of ICT in developing a learning community: Case study Charles Sturt university, Campus-Wide Information Systems, vol.24(1), pp. 17–26. Dubé L., Bourhis A. and Jacob R. (2006). Towards a typology of virtual communities of practice, Interdisciplinary Journal of Information, Knowledge, and Management, vol.1(1), pp. 69–93. Eriksson, E. A. (2003). Metoder för strukturerad brainstorming [in Swedish] (Methods for structured brainstorming). ISSN 1650-1942. Gimenez, R., Hernantes, J. and Sarriegi, J.M. (2014). Developing a community of practice in emergency management. ELITE: elicit to learn crucial post-crisis lessons, edited by Paweł Kepka, Publisher and press: BEL Studio Sp. z o.o. The European Scientific Conference on best practices and lessons learned from natural disasters, Warsaw, June 25th–26th, 2014, ISBN: 978-83-7798-125-2, pp.57-66. Grunnan, T. and Maal, M. (2014). �������� � �������� ��������� ��� ������� ������� ������� �� ������ ����������� Creating a holistic framework for lessons learned reports in crisis management. ELITE: elicit to learn crucial post-crisis lessons, edited by Paweł Kepka, Publisher and press: BEL Studio Sp. z o.o. The European Scientific Conference on best practices and lessons learned from natural disasters, Warsaw, June 25th–26th, 2014, ISBN: 978-83-7798-125-2, pp.11-23. Grunnan, T. and Maal, M. (2014). Holistic analysis of Lessons Learned. Deliverable 4.5. EU FP7 ELITE (Elicit to learn crucial post-crisis lessons). Contract No: 312497. Kowalski, S., Maal, M. and Grunnan, T. (2013). Identify relevant learning processes. Deliverable 5.1. EU FP7 ELITE (Elicit to learn crucial post-crisis lessons). Contract No: 312497. Maal, M. and Grunnan, T. (2013). Floods Lessons Learned Report. Deliverable 4.4. EU FP7 ELITE (Elicit to learn crucial post-crisis lessons). Contract No: 312497. Maal, M., Grunnan, T., Gallipoli, M.R., Piscitelli, S., Masi,A. andMucciarelli, M. (2013). ���������� ������� ������� Earthquake Lessons Learned Report. Deliverable 4.3. EU FP7 ELITE (Elicit to learn crucial post-crisis lessons). Contract No: 312497. Nunamaker Jr J.F., M. Chen. (1990). Systems development in information systems research. In Proceedings 23rd Annual Hawaii International Conference on System Sciences. Tickle M., Adebanjo D. and Michaelides Z. (2011). Developmental approaches to B2B virtual communities, Technovation, vol.31(7), pp. 296–308. 400 GNGTS 2014 S essione 2.3